0
Broadband

Germany's M-net wins award for best customer service in Focus study

Wednesday 7 February 2018 | 11:18 CET | News
German regional operator M-net received was named the telecommunications company with the best customer service in a study called 'Excellent Customer Service' conducted by German business publication Focus Money and Deutschland Test. The study ran from December 2016 to November 2017 and analyzed online articles and social media posts about over 1,100 brands in over 50 industries on the basis of criteria like service, consultation, trust and customer satisfaction. M-Net said it received a total of 90.9 out of 100 points for the high quality of its customer service as well as the award for

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: M-Net
Countries: Germany
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

M-net runs promotion on LTE tariffs until end-November

Published 22 Aug 2018 11:29 CET | Germany
German regional provider M-net has launched a promotion for its mobile LTE tariffs, offering new and existing customers a ...

M-net receives 'very good' rating for customer orientation from ServiceRating

Published 08 Aug 2018 09:20 CET | Germany
German regional provider M-net has received an overall rating of "very good" for the second time, and four out of five stars, in ...

M-net FY revenues rise 4% to EUR 244 mln, customer base grows by 9%

Published 02 May 2018 13:18 CET | Germany
German regional network operator M-net said its revenues grew by more than 4 percent in 2017 to a total of EUR 244 million. The ...

M-Net comes out on top in German survey for best price-performance ratio

Published 23 Apr 2018 11:25 CET | Germany
Regional provider M-Net has been named as the provider that offers its customers the best price-performance ratio for telephone ...

M-Net to roll out broadband internet in Leutershausen, Bavaria

Published 16 Apr 2018 15:16 CET | Germany
German regional operator M-Net announced it will deliver broadband internet to the town of Leutershausen in Bavaria, Germany, ...

M-Net to construct FTTB network in Kempten

Published 30 Mar 2018 11:04 CET | Germany
German regional operator M-Net has announced it is working with the regional utilities provider Allgaeuer Ueberlandwerk to ...

Germany's M-Net to broadcast Bavarian programming in HD

Published 27 Mar 2018 11:02 CET | Germany
German regional operator M-Net said it will begin broadcasting twelve local Bavarian-based TV stations, including Muenchen.TV, ...

M-Net and LEW TelNet complete broadband roll out in Offingen

Published 16 Mar 2018 14:33 CET | Germany
German regional providers LEW TelNet and M-Net have activated upgrades to their broadband network in the town of Offingen in ...

M-net delivers broadband internet to Wendelstein Observatory

Published 26 Jan 2018 14:09 CET | Germany
German regional operator M-net announced that its has activated a fibre-optic connection for a business in Germany at the ...

M-net passes 100,000 FTTH/B customers

Published 20 Dec 2017 08:57 CET | Germany
German regional operator M-net announced that it's passed the milestone of 100,000 fibre broadband customers. The 100,000th ...

Deutsche Telekom expresses interest in FTTH partnerships with competitors at Buglas conference

Published 07 Dec 2017 15:19 CET | Germany
Deutsche Telekom said it is looking to enter into "new alliances" with partners and former competitors to promote the expansion ...

WVV, M-net complete broadband roll-out in Wuerzburg

Published 21 Nov 2017 15:10 CET | Germany
Municipal utility company WVV in Wuerzburg, Germany, has completed its upgrade of the city's Industrial Park East with a fibre ...

M-net hires new technical director

Published 26 Oct 2017 17:23 CET | Germany
Hermann Rodler is the new technical director of German regional operator M-net from 01 November. The Munich-based operator said ...

M-net ups speeds to 1 Gbps in Munich, Augsburg, Erlangen

Published 05 Oct 2017 19:48 CET | Germany
German regional operator M-net has increased network internet speeds to 1 Gbps. The new speed is available for the operator's ...

M-net EBITDA grows 6%, customer base up 9% to 410,700

Published 23 Aug 2017 15:58 CET | Germany
German regional network operator M-net revenues for 2016 grew by 6.8 percent to EUR 233.8 million driven by an increase of 9 ...