GiffGaff reviews investment plans after service outage

Tuesday 20 March 2012 | 17:21 CET | News
UK community-run MVNO GiffGaff, which uses the network of O2, said that it was reviewing its infrastructure investment plans following a full service outage on Friday 16 March. The outage began at 10.10 hours and lasted until just after 18.00 hours. It was caused by a major water leak at one of GiffGaff's third party suppliers which knocked out both the primary and backup systems, leaving customers unable to use call, text and data services. It is now reassessing plans with a view to bringing forward investment in capacity and resiliency. As a way of making up for the outage, GiffGaff plans

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Categories: Mobile & Wireless
Companies: GiffGaff / O2
Countries: United Kingdom
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