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HD+ claims best NPS of all linear TV providers

Thursday 15 June 2017 | 10:22 CET | News
The satellite service HD+ and its free-to-air equivalent over Astra have the highest net promoter scores of any linear TV service in Germany, according to research by Ampere published by HD+. The pay-TV satellite service scores 17 and the free-to-air Astra service 12, compared to -13 for DTT, -16 for Deutsche Telekom's IPTV service and -18 for Sky Deutschland and Unitymedia. The NPS measures the share of customers who would recommend the service to others. The only services to score better than satellite, which still accounts for the majority of viewers in Germany, are the streaming services

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Categories: Broadcast & Satellite
Companies: Amazon / Deutsche Telekom / HD+ / Netflix / Sky Deutschland / Unitymedia
Countries: Germany
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