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General

Hungary adopts new rules on telecom contracts

Tuesday 1 December 2015 | 10:56 CET | News
Hungarian regulator NMHH confirmed the application of new customer contract rules for the telecom sector from 01 December. The rules include a range of measures, from refunding unused prepaid credit if customers are disconnected for inactivity to stricter controls on the cost information provided when signing a contract. Providers must also provide a written copy of all contracts, and customers can request a new copy free each year in order to review any changes. In addition, the consumer protection rules were extended to cover small businesses. The regulator said the rules should help

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Categories: General
Countries: Hungary
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