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IBM Watson powers UBank's RoboChat virtual assistant

Monday 15 May 2017 | 12:49 CET | News
Australian digital bank Ubank unveiled RoboChat, a virtual assistant built with IBM Watson to help potential home buyers and refinancers complete their online home loan applications. RoboChat will be available on the home loan section of UBank's website and will be available to guide customers through the application form. By providing real-time input on questions like "what term do you offer on home loans?" and "do you offer redraws and how do they work?" RoboChat aims to help reduce the time needed for customers to complete the form by offering on-the-spot help. RoboChat is still in

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Categories: Internet / IT
Countries: Australia
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