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ICASA and NCC sign consumer complaints agreement

Monday 13 July 2015 | 10:09 CET | News
The National Consumer Commission (NCC) and the Independent Communications Authority of South Africa (ICASA) have entered a cooperative working agreement to help resolve telecommunication and broadcasting-related complaints, ITWeb reported.They signed an MoU to strengthen both their mandates and ensure complaints are dealt with by the rightful entity. The agreement will also create certainty for consumers as to how they should deal with complaints in the sector, ICASA COO Willinton Ngwepe said. Both bodies receive hundreds of complaints relating to the telecoms and broadcasting industries

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Categories: Broadcast & Satellite / General
Companies: ICASA / NCC
Countries: South Africa
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