Internet users still unhappy with advertised speeds - survey

Monday 4 February 2013 | 11:01 CET | News
Almost 9 out of 10 (89%) UK internet users believe that major broadband ISPs are still misleading customers with their advertising practices, especially in regards to service speed and pricing, according to a survey by ISPreview.co.uk. Broadband customers cited speed/performance (75%) as the area ISPs will mislead the public about most; followed by price (12.8%), reliability (6.8%) and support (5.2%). The survey also found that 97 percent of customers want the Advertising Standards Authority (ASA) to be given more power to punish repeat offenders.

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Categories: Internet
Countries: United Kingdom
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