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Broadband

ISPA uses Ombudsman Services for ADR scheme

Monday 11 January 2016 | 11:20 CET | News
The ISPA UK has announced that Ombudsman Services has replaced the Communications and Internet Services Adjudication Scheme (CISAS) as the alternative dispute resolution (ADR) scheme provided by ISPA for members with effect from 01 January. Under the scheme, customers who have an unresolved complaint with member companies of ISPA can ask that their case be referred to Ombudsman Services.

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Categories: Internet
Countries: United Kingdom
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