Italian call centres warn of 40,000 job losses due to reform

Monday 9 February 2015 | 15:15 CET | News
Italian call centre association Assocontact, part of digital industry group Confindustria Digitale, has warned that 40,000 jobs may be at risk due to the elimination of certain types of outsourcing contracts envisaged under the government's latest employment reforms. The emblematic Jobs Act of Italian prime minister Matteo Renzi is aimed at shaking up Italy's sluggish economy by making it easier for companies to lay off and hire workers. However, the legislation is likely to have "considerable employment consequences in various industrial sectors, above all that of call centres," said

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Countries: Italy
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Fastweb, Comdata ink Italian call centre agreement

Published 08 May 2018 15:30 CET | Italy
Italian operator Fastweb has reached a three-year deal with Comdata to move back call centre services from Romania to the cities ...

Italian call centre provider Almaviva to cut 2,500 jobs

Published 06 Oct 2016 11:00 CET | Italy
Italian customer services provider Almaviva Contact has informed the Italian employment and social affairs ministry that it will ...

Italy's Confindustria Digitale sets off on national roadshow

Published 23 Sep 2016 14:22 CET | Italy
Italian industry group Confindustria Digitale has announced a national roadshow called "Industry 4.0" timed to coincide with the ...

Telecom Italia to invest EUR 1 bln in southern Italy – CEO

Published 04 Feb 2015 11:59 CET | Italy
Telecom Italia is set to invest well over EUR 1 billion to expand its fibre-optic broadband network to so-called digital divide ...

Italian unemployment dips below 13% in December

Published 02 Feb 2015 11:15 CET | Italy
Italy's seasonally adjusted unemployment rate fell to 12.9 per cent in December, down from November's record high of 13.3 ...

Italian unions hold general strike against jobs reforms

Published 12 Dec 2014 13:35 CET | Italy
Three of Italy's main trade union organisations held a general strike on 12 December to protest against the government's economic ...

Italian PM Renzi unveils "digital champions" initiative

Published 21 Nov 2014 10:42 CET | Italy
Italian prime minister Matteo Renzi has presented 100 "digital champions" at an event held at Hadrian's Temple in Rome's Piazza ...

Italian call centre workers hold mass strike in Rome

Published 04 Jun 2014 11:47 CET | Italy
Trade unions representing workers in the Italian call centre industry are expecting a strong response to the call for a general ...

Renzi presents EUR 10 bln package of tax cuts

Published 13 Mar 2014 10:24 CET | Italy
Italy's new prime minister Matteo Renzi presented a EUR 10 billion package of tax cuts on 12 March, claiming they could help ...

Calendar   /   Industry Events

01 Dec Hewlett Packard Enterprise fiscal Q4
01 Dec NGON & DCI World
01 Dec 5G Italy
02 Dec FTTH Conference
02 Dec Microsoft AGM
02 Dec Telia EGM
03 Dec GCX fiscal Q2
03 Dec Marvell Technology fiscal Q3
03 Dec Liberty Latin America AGM
06 Dec Gitex Technology Week
07 Dec SIPNOC 2020
07 Dec ECOC Exhibition
07 Dec Report: Dutch Mobile Operators 2020-Q3
07 Dec Report: Dutch Broadband 2020-Q3
08 Dec WebexOne
::: More Calendar Items