JT compensates customers for service issues on 27, 30 December

Wednesday 2 January 2019 | 10:33 CET | News
JT said some customers experience service problems on 27 and 30 December, caused by unrelated technical issues. The Jersey company said it would conduct an investigation into the matter, to prevent a repeat performance. Meanwhile, the operator will give a week's free landline rental as compensation. Broadband customers will get a waiver on charges for data use that goes beyond their bundle, for the month of January.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Countries: Jersey / United Kingdom
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.