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Broadband

London's Harrow Council moves to cloud communications with 8x8

Thursday 1 April 2021 | 11:42 CET | News
8x8 announced that London's Harrow Council deployed the 8x8 integrated cloud contact centre and communications product as part of its digital transformation agenda to enhance the delivery of essential services for its more than 240,000 residents. As one of London's 32 borough councils, Harrow Council decided to replace its legacy systems and equipped its 160 "Access Harrow" operators with the 8x8 platform. This allows the council to engage customers across voice and digital channels while having a 360-degree view of client needs and interactions. 

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Categories: Fixed
Companies: 8x8
Countries: United Kingdom
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