Lycos selects Parature for customer service software

Friday 26 August 2011 | 10:54 CET | News
Search engine and web portal Lycos has selected web-based customer service software company Parature for three of its internet brands namely Gamesville, Angelfire and Tripod. In addition, Parature is the underlying Customer Support service for Lycos' services around mail, domains, search, yellow pages, Lycos jobs, WhoWhere, Lycos shopping, and classifieds on its website. Lycos customers, whether they are on Gameville, Angelfire or Tripod, or using the Lycos services mentioned above, can search a Knowledgebase online, articles tailored for each brand, and receive auto-suggested answers to

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet
Companies: Lycos / Parature
Countries: World
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.