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Malta telecom authority receives 63 complaints during H2 2019

Wednesday 18 March 2020 | 12:20 CET | News
Malta's telecom authority MCA received 63 complaints during the last six months of 2019. Some 97 percent of the complaints received were closed within 20 working days. The complaints lodged with the authority during this period related predominantly to quality of service, 71 percent, and billing issues, 20 percent. Other complaints received by the authority related to termination and switching of services (8 percent) and contractual issues (1 percent). 

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Categories: General
Countries: Malta
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