0
General

Meo to waive charges for 3 months for customers affected by fires

Thursday 2 November 2017 | 13:11 CET | News
Meo has announced that it will not charge customers for services that have been affected by the recent fires for three months, while Vodafone has indicated it may suspend some contracts after evaluating case-by-case situations. The positions of the two telecommunications companies were revealed to Lusa after the National Communications Authority (Anacom) recommended that operators should not invoice customers whose services were hit by the fires for this period. For its part, Nos said that, for the moment, it would not comment on Anacom's recommendation.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Anacom / Meo / NOS / Vodafone Portugal
Countries: Portugal
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Anacom working group proposes measures to protect networks from forest fires

Published 30 May 2018 14:27 CET | Portugal
A working group set up by Portugal's National Communications Authority (Anacom) has identified 27 measures to protect ...

Altice Portugal says only 0.3% of customers affected by fires still unconnected

Published 29 Mar 2018 14:28 CET | Portugal
Altice Portugal has defended its record on reconnecting customers affected by fires, after comments from the regulator Anacom. ...

Meo to re-establish network in fire-affected counties by mid-January

Published 21 Dec 2017 15:13 CET | Portugal
Portuguese operator Meo plans to replace thousands of kilometers of copper network affected by the recent fires with fibre in 22 ...

Anacom tells Portuguese operators not to charge customers affected by fires

Published 01 Nov 2017 15:40 CET | Portugal
Portugal's National Communications Authority (Anacom) has recommended to operators that they do not bill customers for the length ...

Vodafone Portugal recovers 70% of sites hit by fires

Published 18 Oct 2017 13:31 CET | Portugal
Vodafone Portugal has already recovered 70 percent of the sites damaged by the fires and the rest are in the repair phase by the ...

Meo says 150 mobile network sites affected by fires

Published 17 Oct 2017 12:56 CET | Portugal
Portuguese operator Meo has 3 percent of its mobile network (150 sites) and 6 percent of its fixed network (109 areas) affected ...

PT deploys 600 technicians to restore network in fire areas

Published 16 Oct 2017 10:39 CET | Portugal
Portugal Telecom has deployed 600 technicians and 17 mobile units in the field to restore communications affected by the ...

PT replaces more than 1,000 km of cables affected by forest fires

Published 30 Aug 2017 13:26 CET | Portugal
Portugal Telecom announced that it has replaced more than 1,000 km of cables that were burnt during the recent forest fires. More ...

Portugal PM blames PT for network collapse during forest fires

Published 15 Aug 2017 14:42 CET | Portugal
Portugal's prime minister has blamed PT Portugal in part for failings in the national emergency communications network during the ...