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General

Mexican telecom consumer complaints up 1%, mobile down 33%

Wednesday 21 July 2021 | 11:50 CET | News
Mexican consumer protection agency Profeco said it received a total of 5,449 complaints about telecom services in the first four months of 2021, up around 3 percent compared to the same period of 2020. The majority of the complaints were due to fixed line telephony and broadband services, with Megacable, Telmex and Izzi receiving the most due above all to service delivery, contract termination and price issues.

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Categories: General
Companies: AT&T / Izzi / Megacable / Telcel / Telmex / TotalPlay
Countries: Mexico
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