Mobile customer satisfaction rises when devices are demoed

Thursday 14 August 2014 | 20:45 CET | News
When retail sales representatives demonstrate mobile phone or tablet service and features to wireless customers prior to purchase, satisfaction improves considerably and the propensity to visit the same retailer again doubles, according to a new report from J.D. Power. 

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Categories: Mobile & Wireless
Companies: Boost Mobile / MetroPCS / T-Mobile / Virgin Mobile
Countries: United States
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