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Wireless

Movistar Argentina cancels contract changes, refunds charges

Wednesday 6 May 2015 | 16:27 CET | News
Argentine mobile operator Movistar (Telefonica) has agreed to cancel changes in the conditions of its postpaid mobile data plans and refund customers following a decision by the country's telecoms watchdog CNC. The operator was accused of failing to inform users of changes to the conditions of its postpaid plans in a timely manner. Not only was Movistar fined the maximum possible amount – ARS 586,25 – the company was also ordered to pay back the charges applied to a total of 1.7 million affected customers between 09 February and 04 May in their next bill.

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Categories: Mobile & Wireless
Companies: Movistar / Telefonica
Countries: Argentina
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