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Wireless

Netzclub upgrade causes renewal problems

Thursday 28 August 2014 | 10:50 CET | News
Netzclub customers are receiving contradictory messages about their automatic monthly tariff option renewals, according to Teltarif.de. Several customers have complained that when their renewal is due, they receive one SMS from the company saying it has gone through, then seconds later, another saying it has been cancelled. Netzclub told the website there have been irregularities caused by a system upgrade.

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Categories: Mobile & Wireless
Companies: Netzclub / O2 Germany / Telefonica O2 Germany
Countries: Germany
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