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Wireless

NRW consumer watchdog finds mobile shops falling short on customer info

Friday 15 March 2019 | 15:29 CET | News
Mobile phone retailers in North Rhine-Westphalia do not inform customers properly of all the details of service tariffs and their costs in the vast majority of cases, according to a survey by the consumers association in the state. In 91 percent of cases, information was not given even upon request, and only in 28 percent of cases did the shops provide a product fact sheet.

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Categories: Mobile & Wireless
Countries: Germany
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