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General

NTRA receives 52,000 telecoms user complaints in Q1

Thursday 14 May 2020 | 15:41 CET | News
Egypt's National Telecommunications Regulatory Authority (NTRA) said it has received 52,000 complaints from telecom service users during the first quarter, reports the Daily News. The complaints covered mobile, internet and ADSL services, with about 97 percent of the problems resolved. According to the NTRA report, the largest percentage of user complaints was for ADSL services, amounting to 23,300 complaints. Of this figure, 53 percent concerned Telecom Egypt, 20 percent Vodafone, 16 percent Orange and 10 percent Etisalat. All complaints were resolved, with a response rate of 4.8 days.

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Categories: General
Companies: Etisalat / NTRA / Orange / Telecom Egypt / Vodafone
Countries: Egypt
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I am not interested atVodafone companies calls .. please do not disturbing
Anonymous @ 18/5/2020 - 09:57


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