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General

O2 Czech Republic fined for aggressive business practice

Tuesday 14 November 2017 | 15:09 CET | News
Czech regulator CTU has decided that O2 Czech Republic applied aggressive business practices by charging for data services that the customer had not ordered. When a vendor requests a consumer to pay for a service he has not ordered, it is always an aggressive business practice. A customer complained about the amount of CZK 511, which O2 requested for 2 MB of downloaded data, even though the customer did not order this service and even blocked his internet connection. CTU punished the operator for this particular offence with a fine of CZK 60,000.

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Categories: General
Companies: O2 Czech Republic
Countries: Czech Republic
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