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Broadband

O2 Germany releases app to address Wi-Fi, DSL connection issues

Thursday 3 May 2018 | 15:27 CET | News
O2 Germany has released a new app that enables customers to resolve malfunctions with their DSL connections at home via their mobile device. The O2 DSL Assistance app instructs customers on how to address issues with their Wi-Fi or DSL connections via a chat screen and can automatically detect contractual or connection data. If customers are still unable to resolve their difficulties with the O2 DSL Assistance app, the app will provide a contact number to put customers in touch with O2 service representatives. O2 said it plans to upgrade the app by late summer to provide customers with

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Categories: Fixed / Internet
Companies: O2 Germany
Countries: Germany
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