0
Wireless

Ofcom says GiffGaff failed to provide accurate information for billing investigation

Thursday 11 July 2019 | 11:02 CET | News
UK regulator Ofcom has found that there are reasonable grounds to believe that MVNO Giffgaff has not met its obligations requiring communications providers (CPs) to accurately bill consumers for services used.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: GiffGaff
Countries: United Kingdom
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Virgin Media moves UK mobile services from BT to Vodafone network

Published 06 Nov 2019 15:19 CET | United Kingdom
Virgin Media has signed a 5-year MVNO agreement with Vodafone UK to provide services, including 5G, to over 3 million Virgin ...

Ofcom investigates BT, EE over network outage

Published 25 Sep 2019 11:03 CET | United Kingdom
UK regulator Ofcom has opened an investigation into BT's (including EE's) compliance with its regulatory obligations under the ...

Giffgaff hit with GBP 1.4 million fine for overcharging customers

Published 30 Jul 2019 11:05 CET | United Kingdom
UK MVNO Giffgaff has been fined GBP 1.4 million by regulator Ofcom for overcharging millions of customers. This fine was reduced ...

Ofcom opens investigation into O2 UK over billing mistakes

Published 11 Jul 2019 10:55 CET | United Kingdom
UK regulator Ofcom has opened an investigation into O2 UK's compliance with metering and billing obligations under General ...

Ofcom signs up telecoms providers to Fairness for Customers commitments

Published 03 Jun 2019 11:05 CET | United Kingdom
Leading broadband, mobile, home phone and pay-TV providers in the UK have signed Ofcom's new Fairness for Customers commitments. ...

Giffgaff to offer Sony Xperia 1 smartphone from 27 May

Published 23 May 2019 17:58 CET | United Kingdom
UK MVNO giffgaff will start selling the Sony Xperia 1 smartphone from 27 May. The phone will be available at a 'pay today' price ...

O2 UK revenue grows 5.3% in Q1, connections up 2.3 % to 32.7 million

Published 10 May 2019 10:57 CET | United Kingdom
Telefonica UK (O2) has announced revenue of GBP 1.47 billion for Q1 2019, up 5.3 percent year-on-year, driven by the continued ...





Calendar   /   Industry Events

22 Jan Rogers Communications Q4 2019
23 Jan Comcast Q4 2019
23 Jan Intel Q4 2019
23 Jan STMicroelectronics Q4 2019
23 Jan Skyworks Solutions fiscal Q1
24 Jan Ericsson Q4 2019
27 Jan Juniper Networks Q4 2019
27 Jan F5 Networks fiscal Q1
28 Jan Airtel Africa fiscal Q3
28 Jan Calix Q4 2019
28 Jan AudioCodes Q4 2019
28 Jan CEM in Telecoms Global Summit
29 Jan Telia Q4 2019
29 Jan AT&T Q4 2019
29 Jan Mellanox Q4 2019
29 Jan Limelight Networks Q4 2019
29 Jan Cirrus Logic fiscal Q3
29 Jan Facebook Q4 2019
29 Jan Extreme Networks fiscal Q2
29 Jan KPN Q4 2019
29 Jan Qorvo fiscal Q3
29 Jan Microsoft fiscal Q2
29 Jan Telenor Q4 2019
29 Jan European 5G Conference
::: More Calendar Items