Oi launches AI customer relationship platform

Tuesday 16 July 2019 | 12:38 CET | News
Brazilian operator Oi will launch this month a new artificial intelligence platform named Joice, with the promise of improving operational efficiency and simplify the relationship with its customers, reports O Globo. The goal is to reach 1.5 million customer appointments per month. The project was done in partnership with IBM. 

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Categories: General
Companies: Oi
Countries: Brazil
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