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Broadband

OpenVault debuts 'speed clipping' detection platform for LatAm carrier

Thursday 11 November 2021 | 13:07 CET | News
OpenVault said it has created a cloud-based platform that is being used to detect "speed clipping" by subscribers of a major CALA region carrier. Speed clipping occurs when subscribers encroach on the upper speed limits of their broadband plans on a frequent basis which may result in dissatisfaction and unnecessary customer support actions. The ability to identify speed clipping subscribers enables broadband providers to proactively take steps to right-size the subscriber service packages, optimise customer experiences and ensure that their provisioned level of service aligns with actual

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Categories: Internet
Companies: OpenVault
Countries: United States
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