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General

Openvault launches suite to remotely ID, resolve customer issues

Thursday 26 March 2020 | 11:21 CET | News
OpenVault launched a new products suite that is designed to help service providers cope with two critical needs: maintaining subscribers' satisfaction and reducing their face-to-face interactions with operators' support staff. OpenVault's "Distance Diagnostics and Remote Care" suite provides ready access to tools operators need for remote identification and resolution of potential pain points as consumers' broadband usage soars as a result of the Covid-19 pandemic.

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Categories: General
Companies: OpenVault
Countries: World
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