Orange France acts on 7,600 staff suggestions in 3 years

Wednesday 18 August 2010 | 09:22 CET | News
Orange France's idClic virtual suggestion box launched for staff in 2007 has collected over 95,000 ideas to date, of which 7,600 have been acted upon, reports La Tribune. The operator awards gift points to staff to encourage suggestions. A notable example of the staff suggestion intranet is Orange's easy pairing system developed to allow customers to add PCs to their Wi-Fi network by pushing a single button on their Livebox STB/modem, rather than keying in a 26 digit alphanumeric WEP code. Before the innovation, the length of the code and confusion between the number 0 and letter O

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Categories: General
Companies: Orange Business France
Countries: France
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