Orange France network suffers 'monster fault' on 6 July

Monday 9 July 2012 | 08:21 CET | News
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The Orange France mobile network suffered what group CEO Stephane Richard called a 'monster fault' on 6 July, causing major difficulties for Orange and other operator's customers attempting to call or send SMS between 15:00 and 00:30. A team of 200 network engineers and technicians were mobilised to assess and resolve the incident, remaining on duty to observe how the situation developed over the weekend. Orange apologised to consumers and offered those affected compensation in the form of a free day of service in September and a cinema ticket. France Info reported that the incident lasted 12

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Categories: Mobile & Wireless
Companies: Orange Business France
Countries: France
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