Orange France New Year SMSs hit by technical fault

Monday 3 January 2011 | 09:28 CET | News
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Due to a technical fault some of Orange France customers' New Year SMSs were sent several times to their recipients on the night of 31 December, Le Parisien reports. Some customers' SMSs were sent as MMSs, which can cost twice as much at EUR 0.30 each. Orange subscribers told the newspaper they feared that their bill would rise exponentially because of the fault. The operator said it was not aware of the problem when contacted by the newspaper. L'Express writes that Orange is looking into the matter and will reimburse customers if they have been overcharged. It states that 296 million SMS

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Categories: Mobile & Wireless
Companies: Bouygues Telecom / Orange Business France / SFR
Countries: France
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