Orange investigation finds software glitch at root of major network outage in France

Monday 14 June 2021 | 13:26 CET | News
Orange France has published the preliminary conclusions of an investigation into a service outage that affected emergency numbers earlier this month. These initial findings have confirmed that the cause of the problem was a software malfunction, which impacted call interconnection across its mobile, VoIP, and PSTN networks.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Orange France
Countries: France
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Orange returns to revenue growth in Q2, posts net loss on Spain writedown

Published 29 Jul 2021 09:48 CET | Europe
Orange reported a return to revenue growth in the second quarter, with sales up 1.7 percent to EUR 10.55 billion as commercial ...

France unveils new measures to prevent emergency line outage amid criticism of Orange

Published 23 Jul 2021 10:50 CET | France
The French govt has published a technical report on the major outage that affected emergency numbers in early June, confirming ...

French regulator asks Orange to pay more for sub-contracting work on overhead poles

Published 18 Jun 2021 10:29 CET | France
France's telecom authority Arcep has published details of a ruling resolving a dispute between Orange and Altitude Infra, which ...

Orange backs Annecy festival dedicated to animation

Published 15 Jun 2021 11:07 CET | France
Orange has renewed its partnership with the annual film festival in the French city of Annecy, dedicated to animated feature ...

French govt orders external probe into Orange outage – report

Published 04 Jun 2021 10:49 CET | France
The French interior ministry has ordered an audit to investigate the major network outage suffered by Orange on 02 June, reports ...

Orange customers in France hit by service outage affecting emergency numbers

Published 03 Jun 2021 10:27 CET | France
Orange France said that a fault on its technical equipment has been causing serious disruption for landline customers in some ...

Calendar   /   Industry Events

06 Aug RTL Group Q2 2021
06 Aug NTT fiscal Q1
06 Aug TDS, US Cellular Q2 2021
06 Aug PCCW H1 results
09 Aug Dish Network Q2 2021
09 Aug Ceva Q2 2021
09 Aug Turk Telekom Q2 2021
09 Aug Sohu.com Q2 2021
09 Aug PCTel Q2 2021
09 Aug Avaya fiscal Q3
09 Aug Cable One Q2 2021
09 Aug Synchronoss Technologies Q2 2021
10 Aug Allot Q2 2021
10 Aug McAfee Q2 2021
10 Aug FuboTV Q2
10 Aug China Telecom Q2 2021
10 Aug Magyar Telekom Q2 2021
11 Aug Lenovo fiscal Q1
11 Aug Rackspace Technology Q2 2021
11 Aug Optiva Q2 2021
11 Aug TeraGo Q2 2021
12 Aug Pexip Q2 2021
12 Aug iQiyi Q2 2021
12 Aug Baidu Q2 2021
12 Aug Radcom Q2 2021
12 Aug Rovio Q2 2021
12 Aug Disney fiscal Q3
12 Aug MTN H1 results
12 Aug Bezeq Q2 2021
12 Aug China Mobile Q2 2021
::: More Calendar Items