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General

Over 70% of Mexican users satisfied with telephony service

Thursday 7 December 2017 | 11:43 CET | News
Over 70 percent of Mexican fixed and mobile telephony users are satisfied with the service they receive, according to the latest consumer survey by the IFT. The survey of 10,655 consumers conducted in July and August revealed that 74.2 out of 100 users were satisfied with their fixed telephony service thanks to the attention received, the clarity of the bill and the speed of response. Mobile service satisfaction was 72.6 percent thanks to improved broadband speed, coverage and quality.

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Categories: General
Companies: IFT
Countries: Mexico
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