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General

Portuguese operators to include cancellation costs on invoices

Monday 17 September 2018 | 12:48 CET | News
Portugal's National Communications Authority (Anacom) approved the final decision that obliges telecom operators to include on the invoice the end date of the contract and the eventual costs for customers if they wish to terminate the contract. Anacom said that the purpose of this decision is to define the minimum level of detail and information to be included in invoices that electronic communications operators must make available free of charge to subscribers requesting detailed billing. Operators will also have to include information about the possibility of consumers contesting the

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Categories: General
Companies: Anacom
Countries: Portugal
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