0
General

PTS says number porting problems, mis-selling go on in 2016

Wednesday 22 February 2017 | 12:21 CET | News
Swedish regulator PTS said the five complaints most frequently made about the telecommunications sector in 2016 concerned telephone numbers, disconnections, mis-selling, accessibility and coverage. The main problem with number concerned porting from one operator to another, but another one is calls from untraceable numbers.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Countries: Sweden
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Swedish telecoms complaints drop 14% in 2017

Published 27 Feb 2018 14:20 CET | Sweden
Swedish postal and telecoms regulator PTS said that the number of telecoms service complaints that it received last year fell by ...

Swedish operators are sticking to maximum month's notice period to end contracts

Published 23 Feb 2018 13:17 CET | Sweden
Swedish telecoms regulator PTS said that operators are sticking to regulations regarding notice periods for customers to cancel ...

Swedish PTS stops monitoring data privacy at shops selling subscriptions

Published 10 Oct 2017 13:57 CET | Sweden
Operators need to improve the way information is dealt with by shops selling their subscriptions, said Swedish postal and ...

Swedish telecoms complaints drop 8% in H1

Published 25 Sep 2017 13:44 CET | Sweden
Swedish postal and telecoms regulator PTS said it received 639 complaints from members of the public in the first half of 2017, ...

Halebop tops Nordic Bench net promoter score survey

Published 15 Mar 2017 11:59 CET | Sweden
Telia Company's Swedish discount mobile operator Halebop said it gained the highest Net Promoter Score (NPS) in a survey by ...

PTS starts annual incident reporting assessment

Published 21 Feb 2017 13:17 CET | Sweden
The Swedish postal and telecoms regulator PTS said it is beginning its annual assessment of the incidents reported to it over the ...

PTS publishes spectrum allocation plan

Published 17 Feb 2017 12:31 CET | Sweden
Swedish postal and telecoms regulator PTS has published its spectrum allocation plan for the next few years, with the aim of ...

PTS offers telecoms operators threat security training

Published 09 Feb 2017 13:29 CET | Sweden
Swedish postal and telecoms regulator PTS said it is offering training in conjunction with the security police, Sapo, to security ...

Swedish telecom operators resolve user data protection gaps

Published 03 Feb 2017 12:37 CET | Sweden
The Swedish Post and Telecom Authority (PTS) said major operators under its supervision have resolved shortcomings in the way ...

Swedish operators step up work versus subscription mis-sales

Published 07 Dec 2016 12:05 CET | Sweden
Swedish postal and telecoms regulator PTS said the major communications operators have agreed to step up measures to tackle ...

3 Sweden denies misselling at Falun branch

Published 24 Nov 2016 11:40 CET | Sweden
3 Sweden has denied claims by Swedish Radio that it has encouraged misselling by its staff. A report on the Sveriges Radio said ...

PTS says most Q3 complaints concern number porting

Published 20 Oct 2016 12:18 CET | Sweden
Swedish postal and telecoms regulator PTS said that in the third quarter, the greatest number of complaints that it received ...





Calendar   /   Industry Events

20 Apr Grameenphone Q1 2021
20 Apr Netflix Q1 2021
20 Apr Atos Q1 2021
20 Apr Iridium Communications Q1 2021
20 Apr Apple 'Spring Loaded' event
21 Apr Elisa Q1 2021
21 Apr HKBN H1 results
21 Apr Crown Castle Q1 2021
21 Apr Netgear Q1 2021
21 Apr Orange Belgium Q1 2021
21 Apr Verizon Q1 2021
21 Apr Rogers Communications Q1 2021
21 Apr Comcast Q1 2021
21 Apr Ericsson Q1 2021
21 Apr Vivendi Q1 2021
21 Apr Proximus AGM
22 Apr Tele2 Q1 2021
22 Apr AT&T Q1 2021
22 Apr Orange Q1 2021
22 Apr VeriSign Q1 2021
22 Apr Nordic Entertainment (NENT) Q1
22 Apr Intel Q1 2021
22 Apr Snap Q1 2021
22 Apr FCC meeting
23 Apr Telia Q1 2021
25 Apr Vodafone Qatar Q1 2021
26 Apr SBA Communications Q1 2021
27 Apr A10 Networks Q1 2021
27 Apr AudioCodes Q1 2021
27 Apr Mediaset FY results
::: More Calendar Items