Quarter of Tele2 mobile customers want to change provider

Wednesday 19 August 2015 | 11:07 CET | News
Tele2 Netherlands' mobile customers are more likely to say they want to change provider in the next year, according to a survey by the Telecompaper Consumer Panel in the second quarter. Around a quarter (26%) of Tele2 customers said they want to switch to a new provider in the next year, compared to 16 percent of the total market. This increases to 36 percent of Tele2 customers who want to change in the next two years. Customers of KPN and its brands Telfort and Simyo were less likely to want to change in the coming year, at only 12 percent. The figures are in line with the Net Promoter

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Categories: Mobile & Wireless
Companies: KPN / Simyo / Tele2 / Telecompaper / Telfort
Countries: Netherlands
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