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Broadband

Regulator takes Optus to court for misleading customers about moving to NBN

Friday 15 December 2017 | 10:22 CET | News
The Australian Competition and Consumer Commission (ACCC) has instituted proceedings in the Federal Court against Optus, claiming the operator had misled around 20,000 customers about the need to move quickly from its existing HFC network to the National Broadband Network (NBN). According to the ACCC, between October 2015 and March 2017, Optus made false and misleading representations by writing to its customers to advise it would disconnect their HFC service within a specified time period as the NBN was coming to their area. However, the timeframes were earlier than Optus was contractually

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Categories: Internet
Companies: Australian Competition and Consumer Commission / Optus
Countries: Australia
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