Romanian end-users send 19% more complaints to Ancom in 2015

Friday 5 February 2016 | 13:21 CET | News
Romanian telecommunications authority Ancom received and settled more than 2,000 complaints from the electronic communications users in Romania in 2015, that is 19 percent more than in 2014. Almost half of the complaints were linked to mobile telephony services, that is up 5 percent year-on-year. The most numerous complaints concerned mobile telephony (44 percent), followed by fixed internet access services (11 percent) and audio-visual programme retransmission services (9 percent). 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: General
Companies: Ancom
Countries: Romania
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Romanian telecom complaints increase in 2017

Published 06 Feb 2018 16:38 CET | Romania
Romania's telecommunications authority Ancom received and solved 3,593 complaints from telecom and post users in 2017, up by ...

Romania gets 42% more telecom user complaints in H1

Published 28 Jul 2016 15:22 CET | Romania
Romania's telecommunications authority Ancom received and settled more than 1,310 complaints from the communications users in ...

Romanian govt approves decision on equipment market

Published 11 Jul 2016 14:25 CET | Romania
A new Government of Romania decision establishes new rules regarding the obligations of economic operators active in the ...

Romania proposes strategic vision for digital communications

Published 23 May 2016 16:15 CET | Romania
Romanian telecommunications authority Ancom opened a public consultation on its plan for digital communications in the next 5 ...

Majority of Romanian ISP complaints related to failures

Published 19 Nov 2015 14:58 CET | Romania
Most of the users that addressed the providers in 2014 complained about failures (approximately 70 percent of the complaints), ...

Romania receives 46% more user complaints in 2014

Published 11 Feb 2015 15:47 CET | Romania
Romania's telecommunications authority Ancom received 1,684 complaints from the communications users, 46 percent more than in ...

Calendar   /   Industry Events

26 Oct Siminn Q3 2021
26 Oct KPN Q3 2021
26 Oct NENT Q3 2021
26 Oct Juniper Networks Q3 2021
26 Oct Corning Q3
26 Oct TIM Brasil Q3 2021
26 Oct Alphabet Q3 2021
26 Oct Digital Realty Q3
26 Oct Twitter Q3 2021
26 Oct MediaTek Q3
26 Oct Microsoft fiscal Q1
26 Oct SK hynix Q3
26 Oct Orange group Q3 2021
26 Oct F5 Networks fiscal Q4
26 Oct FCC meeting
26 Oct MWC Los Angeles
26 Oct Samsung Developer Conference
26 Oct Cabsat
27 Oct Telefonica Deutschland Q3 2021
27 Oct TIM Q3 2021
27 Oct Twilio Q3
27 Oct Spotify Q3 2021
27 Oct Hrvatski Telekom Q3 2021
27 Oct Ooredoo Q3 2021
27 Oct Vertiv Q3
27 Oct Netgear Q3
27 Oct Megacable Q3
27 Oct Android Dev Summit
27 Oct Digital Utilities Europe 2021
28 Oct Apple fiscal Q3
::: More Calendar Items