Romtelecom opens call centre for outsourcing in Bacau

Monday 3 October 2011 | 10:34 CET | News
Romtelecom Business Solutions entered into a new business field by opening a business outsource processing (BPO) call centre in the city of Bacau. This new line of business will create job opportunities for the people in the Bacau area, aiming to gather several hundred agents by the end of next year. The call centre will serve mainly business customers in Romania, but also companies abroad, aiming to have on the long term a 24/7 operating schedule. All operations of the call centre will be handled by Romtelecom managers, including the training of the staff, while a separate company will

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: RomTelecom
Countries: Romania
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Vodafone Romania to close call centre in Ploiesti by 2016

Published 24 Feb 2013 11:21 CET | Romania
Vodafone Romania will close its call centre in Ploiesti by 2016 and will gradually transfer the staff and activity from this ...

Romtelecom launches video-conferencing with Polycom

Published 07 Mar 2012 08:18 CET | Romania
Romtelecom's unit Romtelecom Business Solutions launched Video Collaboration Network, a new platform for the business segment ...

Vodafone's centre in Ploiesti handles 19,000 calls per day

Published 01 Nov 2011 07:38 CET | Romania
Vodafone Romania's voice-based customer support service in Ploiesti received 16 million calls at *222 in its five years of ...

Romtelecom launches ad campaign aimed at businesses

Published 07 Sep 2010 10:00 CET | Romania
Romtelecom launched a campaign to promote its Romtelecom Business Solutions brand. The communication continues the promise made ...

Ziggo's market share on digital TV market drops to 49%
Netherlands  |  2017Q3