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S3 delivers field test automation system to Sky

Wednesday 24 June 2015 | 10:55 CET | News
UK pay-TV company Sky has selected S3 Group to provide a test automation platform to enable Sky's field engineers to improve customer visit outcomes in the home. Sky's Home Service Field Engineers visit over 3 million customers in the UK each year. The S3 platform will allow field engineers to conduct a series of tests on Set-Top Boxes (STB) in the home, and quickly isolate whether the fault is in the STB hardware, or a problem with the in-home configuration. The solution performs a series of diagnostic tests in real-time using an engineer's existing tablet device to connect to the STB.

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Categories: Broadcast & Satellite
Companies: British Sky Broadcasting / S3 Group / Sky
Countries: United Kingdom
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