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Wireless

Safaricom unused data and airtime value reaches KES 2.1 billion

Monday 10 August 2020 | 10:24 CET | News
The value of unused airtime and data bundles purchased by Safaricom customers has more than doubled to KES 2.1 billion since non-expiry was introduced in 2019, Business Daily reported, saying this shows how much customers were losing. Unused airtime and bundles disclosed in Safaricom's financial reports as unutilised resources increased by 133.3 percent by March from KES 900 million the previous year. Last October, there was a decision to offer customers airtime and data bundles that do not expire, following a public outcry that had ended up in court. 

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Categories: Mobile & Wireless
Companies: Safaricom
Countries: Kenya
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