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Broadband

SFR Business Team launches SME call centre package

Monday 14 June 2010 | 12:16 CET | News
French mobile and broadband operator SFR's enterprise branch, SFR Business Team, has launched 'Pack Contact', its first customer relations management solution for SMEs. The service comes with a choice of four types of contact centre numbers: toll-free, non-geographic, local call cost and premium, starting at EUR 99 per month, depending on call volumes. The package includes call routing compatible with all equipment installations, fixed and mobile operators, personalised call management via a dedicated interactive voice server for each client, statistical reports on incoming calls and how

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Categories: Fixed
Companies: SFR
Countries: France
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