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General

Spanish consumer body denounces Orange price hikes

Tuesday 7 February 2017 | 09:08 CET | News
Spanish consumer protection authority Facua has filed a complaint before Madrid's Directorate-General for Consumer Affairs denouncing recent price hikes applied by Orange Spain on its Love-branded convergent plans just four months after their launch. Facua said the price increases are illegal and contravene consumer protection laws that prohibit the unilateral modification of the conditions of a contract between customer and company. Although Orange raised the price of its convergent plans starting February while also adding more mobile data, it didn't give customers the option of continuing

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Categories: General
Companies: Orange Spain / Telefonica
Countries: Spain
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