SSQ Financial deploys IP business software from Interactive

Monday 8 April 2013 | 09:21 CET | News
Interactive webinar: Vodafone Ziggo deep dive. What is the strategy for the coming years? Where does it stand in relation to its competitors? Join us on January 21st 14:00 CET for a professional profile of VodafoneZiggo in 45 minutes. Register here ...
Canadian financial and insurance company SSQ Financial Group has consolidated its communications infrastructure and added functionality as a result of deploying unified IP business communications software from Interactive Intelligence, a provider of unified IP business communications systems. The Interactive Intelligence software, Customer Interaction Center (CIC), which is being deployed in phases, is replacing three Avaya PBX systems and other third-party products. SSQ has completed the first phase of its deployment, which will see CIC used by its nearly 2,000 employees across six regional

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Fixed
Companies: Avaya / Interactive Intelligence
Countries: Canada
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Interactive Intelligence acquires customer base from Amtel

Published 03 Apr 2013 08:57 CET | New Zealand
Interactive Intelligence Group has purchased the customer support agreements of its New Zealand reseller Amtel. Under the terms ...

Interactive Intelligence to add 250 Indiana-based jobs

Published 26 Mar 2013 20:29 CET | United States
Global provider of unified IP business communications services, Interactive Intelligence Group has announced plans to add 250 ...

Interactive Intelligence launches cloud-based CaaS offering

Published 18 Mar 2013 18:45 CET | North America
Global provider of unified IP business communications services, Interactive Intelligence Group has launched a new cloud-based ...

T-Mobile Netherlands picks Interactive Intelligence

Published 12 Mar 2013 11:01 CET | Netherlands
T-Mobile Netherlands has awarded a contract to Interactive Intelligence for the contact centre software Customer Interaction ...

Interactive Intelligence rolls out call centre in Oman

Published 19 Feb 2013 15:28 CET | Oman
Interactive Intelligence has announced the implementation of a contact centre system for the management of Muscat Municipality's ...

Yardi Systems deploys IP business software from Interactive

Published 13 Feb 2013 05:22 CET | United States
Property management software provider Yardi Systems has deployed unified IP business communications software from a provider of ...

Calendar   /   Industry Events

19 Jan Netflix Q4 2020
19 Jan Telefonica Germany Strategy Update
21 Jan Intel Q4 2020
21 Jan Modern Times Group EGM
25 Jan Edgeware EGM
25 Jan The Things Conference 2021
::: More Calendar Items