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SSQ Financial deploys IP business software from Interactive

Monday 8 April 2013 | 09:21 CET | News
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Canadian financial and insurance company SSQ Financial Group has consolidated its communications infrastructure and added functionality as a result of deploying unified IP business communications software from Interactive Intelligence, a provider of unified IP business communications systems. The Interactive Intelligence software, Customer Interaction Center (CIC), which is being deployed in phases, is replacing three Avaya PBX systems and other third-party products. SSQ has completed the first phase of its deployment, which will see CIC used by its nearly 2,000 employees across six regional

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Categories: Fixed
Companies: Avaya / Interactive Intelligence
Countries: Canada
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