Swedish operators to give more accurate mobile coverage info

Thursday 3 April 2014 | 10:58 CET | News
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Swedish postal and telecoms regulator PTS said the mobile operators have reached an agreement to make marketing of mobile coverage give a more accurate reflection of what customers can expect to receive and to make their coverage maps more comparable. The government assigned PTS and the Swedish Consumer Agency (Konsumentverket) to look at how the quality of the information provided. Despite improvements in coverage, there has been an increase in customer dissatisfaction, as operators have given an unrealistic expectation of accessibility through over-enthusiastic marketing.

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Categories: Mobile & Wireless
Companies: 3 Sweden / PTS / Tele2 Sweden / Telenor Sweden / Telia
Countries: Sweden
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