Swedish telecom service contracts must be made clearer

Tuesday 11 June 2013 | 11:53 CET | News
Swedish postal and telecommunications service regulator PTS said it has drawn up new rules on subscriber contracts, which come into force on 01 July. Among other things, operators must give clear information about service quality, limitations and prices. For instance, they must state whether or not there is a ceiling on included traffic, whether certain services are blocked, and what the normal speed is. This information should be presented on a continuation sheet with the service agreement, to make it easy for consumers to find the details. It said customers should be told whether operators

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Categories: General
Countries: Sweden
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