T-Mobile US tops customer satisfaction in 2017 - study

Wednesday 3 January 2018 | 16:29 CET | News
T-Mobile customers in the US consistently showed the highest level of customer satisfaction in 2017, beating rivals Verizon, Sprint and AT&T, according to the latest data from the YouGov BrandIndex. Asked whether they'd consider themselves either a satisfied or dissatisfied customer, T-Mobile subscribers gave a Satisfaction score of 70 on a scale ranging from -100 to +100 in the first quarter. In the second quarter, they gave a score of 66, followed by 69 in the third and 72 in the fourth. In September, after T-Mobile announced its "Netflix On Us" partnership, which provides subscribers with

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Categories: Mobile & Wireless
Companies: AT&T / Sprint / T-Mobile US / Verizon
Countries: United States
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