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General

TalkTalk reports loss of 101,000 on-net customers in Q3

Tuesday 2 February 2016 | 11:00 CET | News
TalkTalk Telecom Group has reported a net loss of 101,000 on-net customers in the third quarter, reflecting the combined impact of lower gross connections and higher churn. This loss included an estimated cyber attack impact of 95,000. RGUs fell by 70,000 during the quarter. It added fewer new customers as it closed down online sales and service channels as part of its response to the cyber attack, and took longer than expected to restore these channels to full operational effectiveness. Total revenue for Q3 was GBP 457 million, up 1.86 percent, with on-net revenue up 4.5 percent to GBP 349

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Categories: General
Companies: TalkTalk / TalkTalk Telecom Group
Countries: United Kingdom
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