Telcel starts compensating customers for service failure

Thursday 10 February 2011 | 12:31 CET | News
Telcel has started compensating its customers affected by the recent loss of service in its 3G network. Telcel is offering MXN 40 to its prepay service users, El Universal reports. Telcel has started sending a SMS to the mobile phones of its 16 million users of the Federal District and metropolitan area. "The interference that affected out network in recent days was eliminated. We have recharged your account by MXN 40", the SMS reads. Postpaid customers will receive mobile airtime. Compensation for its customers will amount to an overall MXN 650 million.

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Categories: Mobile & Wireless
Companies: Telcel
Countries: Mexico
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