Tele2 Russia to use chat bot from CRT

Monday 15 June 2020 | 12:36 CET | News
Mobile operator Tele2 Russia has implemented a chat bot from the IT company CRT, belonging to Sberbank, reports Tadvider.ru. The project has been carried out in cooperation with the IT company Croc. The bot is based on the dialogue platform ChatNavigator from CRT and will be used for serving customers at the call centre of the operator.

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Categories: Mobile & Wireless
Companies: Tele2 Russia
Countries: Russian Federation
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