0
General

Telecom Italia fined EUR 464,000 for TIM Business price hike

Tuesday 24 December 2019 | 09:41 CET | News
Italian communications regulator Agcom has fined Telecom Italia (TIM) a total of EUR 464,000 for failing to properly inform TIM Business customers about new charges for the Safe Web service. In a statement, the regulator said TIM started charging EUR 3 a month (excluding VAT) for the previously free Safe Web service on 01 May and didn't communicate the change to customers in due time or via the correct channels.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: Telecom Italia / TIM
Countries: Italy
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

TIM fined EUR 174,000 for fixed contract breaches

Published 25 May 2020 10:10 CET | Italy
Italy's communications regulator Agcom has fined Telecom Italia (TIM) a total of EUR 174,000 for a series of breaches regarding ...

TIM handed EUR 28 mln fine for aggressive telemarketing

Published 03 Feb 2020 09:47 CET | Italy
Italy's data protection authority, Garante Privacy, has fined TIM (Telecom Italia) a total of EUR 27.8 million for aggressive ...

TIM, Vodafone and Wind handed EUR 2 mln fine for late top-up charges

Published 23 Jan 2020 09:33 CET | Italy
Italian communications regulator Agcom has fined Telecom Italia (TIM), Vodafone and Wind over EUR 2 million for continuing to ...

Italian court cancels antitrust fine against Telecom Italia over collusion charges

Published 30 Dec 2019 15:39 CET | Italy
Italy's top administrative court, the Council of State, overturned the decision of the Lazio regional administrative tribunal ...

TIM offering 28-day billing refunds via website

Published 04 Nov 2019 09:51 CET | Italy
Telecom Italia (TIM) has begun accepting requests from fixed line customers for refunds for illegally switching them to 28-day ...

Italian operators risk new sanctions over 28-day billing refunds for fixed phone customers

Published 20 Aug 2019 14:59 CET | Italy
Italian telecom regulator Agcom has launched a new sanction procedure against Fastweb, Telecom Italia (TIM), Vodafone and Wind ...

TIM, Vodafone, Wind Tre and Fastweb fined over misleading fibre advertising

Published 06 Aug 2019 09:34 CET | Italy
Italian antitrust watchdog AGCM has fined the operators Telecom Italia (TIM), Vodafone, Wind Tre and Fastweb a total of EUR ...

TIM, Wind Tre and Fastweb fined for right of withdrawal breaches

Published 26 Jun 2019 10:41 CET | Italy
Italian communications regulator Agcom has fined Telecom Italia (TIM), Wind Tre and Fastweb a total of EUR 2.76 million for ...

Agcom halves 28-day billing fines to EUR 580,000 for TIM, Vodafone, Wind Tre and Fastweb

Published 24 Jun 2019 09:35 CET | Italy
Italian communications regulator Agcom has halved the fines imposed on Telecom Italia (TIM), Vodafone Italia, Wind Tre and ...

TIM, Wind Tre, Vodafone and Fastweb told to compensate clients for billing practice

Published 03 Dec 2018 08:59 CET | Italy
Italy's top administrative court, the Council of State, has upheld a decision issued by communications regulator Agcom ordering ...