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Broadband

Telefonica launches customer experience dashboard in Germany

Friday 22 February 2013 | 03:56 CET | News
Telefonica Germany is providing customers with real-time access to network status information. Moreover it offers more detailed coverage maps, both thanks to an online system provided by SpatialBuzz. The new online tools mean that Telefonica customers in Germany will now be able to check whether nearby sites are undergoing planned works or are experiencing unplanned outages. Furthermore, Telefonica customer service employees will have a new web-based Geographic Information System (GIS) containing the most up-to-date network performance information available. SpatialBuzz harnesses the power of

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Categories: Internet
Companies: Telefonica Germany
Countries: Germany
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